mmk2 Privacy Policy
The official mmk2 policy document that clearly explains how your personal information is collected, protected, and handled.
1 Introduction
mmk2 is a platform providing digital services for players in Myanmar. We treat the protection of your personal information as a matter of high importance. This Privacy Policy ("Policy") explains how we collect, store, handle, and protect your personal data.
This policy applies to the mmk2 website, mobile platform, and all services we provide. When you choose to continue using our services, you are considered to have read, understood, and agreed to the terms of this policy.
2 Personal Information We Collect
We collect only the personal information necessary to provide our services. The information collected is categorised as follows—
2.1 Information You Provide Directly
- Name, date of birth, and information related to age verification
- Email address and contact information
- Financial information — deposit and withdrawal records, KBZPay / Wave Money / AYA Pay account reference numbers (reference numbers only, not full card details)
- User-defined preferences and game-related selections
2.2 Automatically Collected Information
- IP address, browser type, and screen-related data
- Service usage records — login times, game history, session data
- Data collected via cookies and similar technologies (see Section 6 for details)
- Device identifier and operating system information
2.3 Information Received from Third Parties
We may receive certain data from payment processors (e.g. KBZPay, Wave Money) when carrying out required verifications. Any data received in this way is handled in accordance with this policy.
3 How We Use Your Information
Personal information we collect is used only for the following purposes—
- To create accounts, verify identity, and manage access
- To process deposits, withdrawals, and financial transactions securely
- To improve service quality and keep the game platform running smoothly
- To resolve technical issues and protect against security threats
- To retain records required for legal compliance
- To send players relevant notifications and service updates
- To provide responsible gaming services and prevent harm
- To block access by players under 21
4 Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, limited data sharing may occur in the following circumstances—
4.1 Service Providers
We may share data with our service providers, such as payment companies (KBZPay, Wave Money, AYA Pay), server providers, and security auditors. They are required to protect data in accordance with our instructions.
4.2 Legal Requirements
We may disclose data as required by law in response to valid orders from courts, government agencies, or legal authorities.
4.3 Business Protection
Data may be shared with relevant departments as needed for fraud prevention, anti-money laundering (AML) checks, and cybersecurity breach investigations.
5 Data Security
mmk2 applies the following technical and operational security measures to protect your personal information—
- SSL/TLS Encryption: All data transfers are protected with SSL encryption
- Data Access Control: Only staff who need your data to perform their duties are granted access
- Server Security: Our servers are protected with modern firewalls and intrusion detection systems
- Transaction Security: Deposits and withdrawals are verified through a multi-step confirmation process
- Regular Security Audits: Our systems undergo regular security reviews
Please understand that no technology system can be guaranteed 100% secure. We do everything we can to minimise potential incidents, and we commit to notifying you if a breach occurs.
6 Cookies and Tracking Technologies
We use cookies, local storage, and similar technologies to keep our service running properly and to improve your experience—
6.1 Strictly Necessary Cookies
Cookies are essential for account login, session management, and security functions. If these cookies are disabled, our services will not work.
6.2 Performance Cookies
These collect data on which pages are visited and for how long, and are used to improve the website.
6.3 Cookie Controls
You can manage cookies through your browser settings. However, please note that disabling essential cookies may affect how our services work.
7 Data Retention Period
We retain your personal data only for as long as necessary for the purposes described in this policy—
- Account data is retained for 5 years after account closure (as required by law)
- Financial transaction records are retained for 5 years
- Session logs are deleted after 12 months
- Data related to legal matters is deleted at an appropriate time after the matter is resolved
8 Your Rights
As players using our services, you have the following rights regarding your personal data—
8.1 Right of Access
You may request to know what data we hold about you. We will respond within 30 days of receiving your request.
8.2 Right to Rectification
If your data is inaccurate, you may request a correction. Some data can also be updated directly through your account settings.
8.3 Right to Erasure
If you request account closure, we will delete your personal data at an appropriate time, unless legal obligations require us to retain it.
8.4 Right to Object
You have the right to object to your data being used for marketing communications. There are limitations on the right to object when it comes to operations that are essential to providing our services.
To exercise any of these rights, please contact us at [email protected].
9 Age Restriction: 21+
Our services are intended for players aged 21 and above only. We do not intentionally collect personal data from anyone under 21. If we become aware that a player is under 21, we will immediately delete their data and close their account.
10 International Data Transfers
Our servers may be located outside Myanmar. When such data transfers occur, we ensure that appropriate safeguards are in place to maintain data protection standards.
11 Policy Changes
We may update this Privacy Policy from time to time. If significant changes are made, we will notify registered players in advance, and the "Last Updated" date on this page will be changed accordingly.
Continuing to use our services after changes have been made will be taken as your acceptance of the updated policy. We recommend reviewing this policy regularly.
Last Updated: 30 October 2026
12 Contact Us
If you have any questions, data requests, or complaints about this Privacy Policy, our 24/7 support team is ready to help—
- Email: [email protected]
- Live Chat — 24/7 Myanmar-language support
Privacy Protection — Questions & Answers
Do you have questions about your personal data?
You can reach the mmk2 support team with any questions about our data protection practices, data requests, or complaints. Our 24/7 Myanmar-language Live Chat is ready to help.